Logging in
Supported Browsers
The following browsers are supported:
- Firefox, latest two versions and the current Extended Support Release.
- Microsoft Edge
- Google Chrome, latest version and the Extended Support Release supported by Google.
- Safari
Version Information and Help
General Version information, manuals and tools can be found in the Product Information screen, which you can open by choosing the blue i icon.
| Task | Description |
|---|---|
| Setup Wizard | open setup wizard to connect to SAP or platform agents. |
| Enable/Disable Updates | Enables or disables the updater, which checks online for newer versions of Redwood Server. |
| Get Support Files | Allows you to download log files; especially handy when you are experiencing issues with Redwood Server. |
| Support | The support jsp allows you minimal system access in case you can no longer access Redwood Server; Only access when Redwood Support Services instruct you to do so. |
Build:<xxxxx> | The exact version information of the currently deployed web application. |
Popup-windows and Session State
When you have a popup window open and you terminate the process of your browser, since the popup windows keep session-state data, you will not be able to return to your session. This is a limitation of the product.
Prerequisites
To access Redwood Server the following is required:
- a web browser.
- a username/password with appropriate authorizations.
- a URL.
The URL has the following syntax http://<hostname>:<port>/redwood
<hostname>is the hostname of the system where Redwood Server is installed.<port>is the HTTP port of the system.
note
If a pop-up blocker is installed, you should configure it to always allow pop-up windows from the URL of Redwood Server. Refer to the documentation of your pop-up blocker if you are unsure how to proceed.
Procedure
- Enter the URL into the browser's address bar. A pop up window that requires a username and password to log-on with appears.
- If a pop-up blocker is installed, a blank page with Please log in gets loaded, choose Please log in.
- Enter the username and password.
- Choose Log in.