Privileges Required to use ServiceNow Connector

To use ServiceNow, you need one of the following:

• scheduler-administrator or redwood-administrator role.
• scheduler-user or redwood-login role in combination with the following system-wide, partition-wide or object-level privileges.

Built-in Roles

• The scheduler-administrator or redwood-administrator built-in role provides full control over ServiceNow.
• The scheduler-viewer built-in role provides read-only access to ServiceNow.

Creating, Modifying, and Deleting ServiceNow Connections

You need all of the following privilege ranks to be able to create, modify, and delete ServiceNow connections:

• View or any other rank - on the Redwood_ServiceNowConnection extension point.
• View or any other rank - on the Redwood_Connections extension point.
• Create - on process server and queue, if these need to be created.
• Edit - on EXTConnection, EXTObjectRefs, and SNWConnection if you want to be able to manage all ServiceNow connections.

Using ServiceNow

• View or any other rank - on the Redwood_ServiceNow application.
• View or any other rank - on the Redwood_ServiceNow* constraints
• View or any other rank - on the Redwood_ServiceNowConnection extension point.
• View or any other rank - on the Redwood_ServiceNow process definition type.
• View - on SNWConnection, EXTConnection, and EXTObjectRefs.
• View - on the component's process server.
• JobAdministrator - on the component's queue.
• View - on REDWOOD.Redwood_ServiceNow library.
• Submit - on process definitions you wish to use.

See Also

• ServiceNow Component
• Privileges Required to use Applications
• Privileges Required to use Objects