Redwood Documentation

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RunMyJobsTroubleshooting

Getting Support

  • Contacting Redwood Support Services

SAP Connector

  • Troubleshooting Connections to SAP Systems
  • Enabling XMI Logging to Troubleshoot Issues
  • Tuning Redwood Server Database Queries

Application Servers

  • Troubleshooting Redwood Server
  • Troubleshooting Performance and Memory Problems
  • Troubleshooting Performance and Memory Problems with an HP JVM
  • Troubleshooting Common Errors on Application Servers
  • Common Redwood Platform-Related Errors

Tracing and Debugging

  • Inspecting Log Files in Redwood Platform
  • Tracing and Debugging Redwood Server
  • Platform agent and System Tools logging
  • Tracing AS/400 Connections
  • Troubleshooting Credential Lookup

Common Errors

  • Common LDAP Errors
  • Common Redwood Server Errors
  • Common SAP-Related Errors
  • Common SAP BAE Errors
  • SAP BusinessObjects
  • Common External Platform-Related Errors
  • Common OracleJob-Related Errors
  • Common AS/400-Related Errors

Reference

  • JCS Errors
  • Common Logging Categories
  • GenDatabaseIndexes
← JCS ErrorsGenDatabaseIndexes →

on-site-related topic Common Logging Categories

The following list describes the most used categories for tracing with the System_DynamicTrace process definition:

  • action - Actions and triggers
  • alert - Alerting (Active Monitoring Module)
  • infrastructure.logging.PerformanceLogger - performance tracing information
  • audit - Auditing (Active Auditing Module)
  • cluster - Cluster logging
  • connector - ERP Connectors
  • core - Core scheduler component
  • event - Events
  • jobchain - Chain
  • jobchainservice - JobChainService
  • jobservice - Generic jobservice, used by most components when running processes
  • mail - Mail Module
  • monitor - Monitor components
  • persistence - Database persistence
  • persistence.impl.PersistenceLogger.sqlhl - All high level SQL statements
  • persistence.impl.PersistenceLogger.sqlll - All SQL statements as sent to the database
  • persistence.impl.PersistenceLogger.tdump - transaction dumps of all transactions
  • persistence.impl.PersistenceLogger - all previous three (high level and low level SQL as well as transaction dumps)
  • remote - Remote API
  • script - Redwood Expression Language
  • scriptjobservice - Service for running scriptjobservice
  • security - security
  • systemjobservice - Systemjob service
  • ui - User Interface

The following categories can be used in the client-side JavaScript logger (for development only):

  • javascript
note

The JavaScript log is not produced by System_DynamicTrace.

The above logging categories can be used with the following log levels:

  • TRACE - the TRACE level (JavaScript/user interface only) designates very detailed informational events that are used by Redwood Server development to troubleshoot user interface issues.
  • DEBUG - the DEBUG Level designates detailed informational events that are most useful to debug an application.
  • ERROR - the ERROR level designates error events that potentially allow the application to continue running.
  • FATAL - the FATAL level designates very severe error events that potentially lead the application to abort.
  • INFO - the INFO level designates informational messages that highlight the progress of the application.
  • WARN - the WARN level designates potentially harmful situations.

See Also

  • Troubleshooting Redwood Server

onsiteTopic

← JCS ErrorsGenDatabaseIndexes →
  • See Also
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