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RunMyJobsTroubleshooting

Getting Support

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  • Troubleshooting Connections to SAP Systems
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Application Servers

  • Troubleshooting Redwood Server
  • Troubleshooting Performance and Memory Problems
  • Troubleshooting Performance and Memory Problems with an HP JVM
  • Troubleshooting Common Errors on Application Servers
  • Common Redwood Platform-Related Errors

Tracing and Debugging

  • Inspecting Log Files in Redwood Platform
  • Tracing and Debugging Redwood Server
  • Platform agent and System Tools logging
  • Tracing AS/400 Connections
  • Troubleshooting Credential Lookup

Common Errors

  • Common LDAP Errors
  • Common Redwood Server Errors
  • Common SAP-Related Errors
  • Common SAP BAE Errors
  • SAP BusinessObjects
  • Common External Platform-Related Errors
  • Common OracleJob-Related Errors
  • Common AS/400-Related Errors

Reference

  • JCS Errors
  • Common Logging Categories
  • GenDatabaseIndexes
← Common OracleJob-Related ErrorsJCS Errors →

on-site-related topic Common AS/400-Related Errors

The following document lists common errors encountered when submitting jobs in AS/400 systems.

Error: No output

The job has no output.

Specific Error Message

[None]

Resolution

If the job has no output, either the LOG parameter or the SPLFACN parameter will need to be specified in the AS400JobAppend parameter. You should do this on the process server level, since all jobs will then use this value. See the section Setting the AS400JobAppend Parameter in the Administration guide.

Error: Job timed out (after a few seconds), or CPF3C53

This error can occur if the job description is set to detach the spool files from the job and hence delete the job.

Specific Error Message

CPF3C53

Resolution

See the section The JobControl Section in the Redwood Server Platform.

Error: CPFDCFC2

Specific Error Message

CPFDCFC2 Error(s) occurred during running of QWPZHPT1.

Resolution

You need to grant the user you are running the jobs as the *USE permission on QWPZBC.

The procedure to follow is:

  • Do WRKMSG QSYSOPER - you should see a message.
  • Do WRKPRB - you should see a problem.
  • Work with the problem, should see an error.
  • The printer (for example PRT01) not existing is a red herring, problem is lack of permission on QWPZBC.

This error occurs if the customer has restricted access to the QWPZBC object. This object is used to transform the output and log files into a format that can be copied across to Redwood Server.

onsiteTopic

← Common OracleJob-Related ErrorsJCS Errors →
  • Error: No output
    • Specific Error Message
    • Resolution
  • Error: Job timed out (after a few seconds), or CPF3C53
    • Specific Error Message
    • Resolution
  • Error: CPFDCFC2
    • Specific Error Message
    • Resolution
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