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RunMyJobsTroubleshooting

Getting Support

  • Contacting Redwood Support Services

SAP Connector

  • Troubleshooting Connections to SAP Systems
  • Enabling XMI Logging to Troubleshoot Issues
  • Tuning Redwood Server Database Queries

Application Servers

  • Troubleshooting Redwood Server
  • Troubleshooting Performance and Memory Problems
  • Troubleshooting Performance and Memory Problems with an HP JVM
  • Troubleshooting Common Errors on Application Servers
  • Common Redwood Platform-Related Errors

Tracing and Debugging

  • Inspecting Log Files in Redwood Platform
  • Tracing and Debugging Redwood Server
  • Platform agent and System Tools logging
  • Tracing AS/400 Connections
  • Troubleshooting Credential Lookup

Common Errors

  • Common LDAP Errors
  • Common Redwood Server Errors
  • Common SAP-Related Errors
  • Common SAP BAE Errors
  • SAP BusinessObjects
  • Common External Platform-Related Errors
  • Common OracleJob-Related Errors
  • Common AS/400-Related Errors

Reference

  • JCS Errors
  • Common Logging Categories
  • GenDatabaseIndexes
← Troubleshooting Common Errors on Application ServersInspecting Log Files in Redwood Platform →

on-site-related topic Common Redwood Platform-Related Errors

The following topic lists common errors you may encounter when you use Redwood Platform.

Address already in use.

Symptoms

You are attempting to start Redwood Platform and startup fails. In the scheduler.log file you find the above error.

Platform

This can occur on Redwood Platform.

Specific Error Message

FATAL 2023-09-28 12:57:19,423 Europe/Paris [Redwood Background Startup] com.redwood.scheduler.lifecycle.impl.DefaultComponentLifecycleManager - Not all components started successfully; stopping what was started.
java.lang.RuntimeException: JCS-109002: Unable to bind service RedwoodMessaging to port 10071: Address already in use. See http://note.redwood.com/69758 for more information.
 at com.redwood.scheduler.cluster.messaging.rwm.RWMessageServer.<init>(RWMessageServer.java:46)
 at com.redwood.scheduler.cluster.messaging.rwm.RWMessaging.<init>(RWMessaging.java:54)
 at com.redwood.scheduler.cluster.naming.rwm.RWMessagingNamingProvider.getClusterMessaging(RWMessagingNamingProvider.java:142)
 at com.redwood.scheduler.cluster.ClusterComponent.getClusterMessaging(ClusterComponent.java:746)
 at com.redwood.scheduler.cluster.messaging.ClusterMessagingComponent.start(ClusterMessagingComponent.java:102)
 at com.redwood.scheduler.lifecycle.impl.StartComponentVisitor.visit(StartComponentVisitor.java:34)
 at com.redwood.scheduler.lifecycle.impl.DefaultComponentLifecycleManager.visitAllComponents(DefaultComponentLifecycleManager.java:106)
 at com.redwood.scheduler.lifecycle.impl.DefaultComponentLifecycleManager.startComponents(DefaultComponentLifecycleManager.java:207)
 at com.redwood.scheduler.lifecycle.impl.DefaultComponentLifecycleManager.startComponents(DefaultComponentLifecycleManager.java:166)
 at com.redwood.scheduler.lifecycle.impl.DefaultStartup.start(DefaultStartup.java:146)
 at com.redwood.scheduler.lifecycle.impl.DefaultStartup$1.run(DefaultStartup.java:128)
 at java.lang.Thread.run(Thread.java:619)
Caused by: JCS-109002: Unable to bind service RedwoodMessaging to port 10071: Address already in use. See http://note.redwood.com/69758 for more information.
 at com.redwood.scheduler.cluster.messaging.rwm.http.HttpServer.start(HttpServer.java:90)
 at com.redwood.scheduler.cluster.messaging.rwm.RWMessageServer.start(RWMessageServer.java:53)
 at com.redwood.scheduler.cluster.messaging.rwm.RWMessageServer.<init>(RWMessageServer.java:42)
 ... 11 more
Caused by: java.net.BindException: Address already in use
 at java.net.PlainSocketImpl.socketBind(Native Method)
 at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:365)
 at java.net.ServerSocket.bind(ServerSocket.java:319)
 at java.net.ServerSocket.<init>(ServerSocket.java:185)
 at com.redwood.scheduler.cluster.messaging.rwm.http.HttpServer.start(HttpServer.java:77)
 ... 13 more

Resolution

There are two solutions.

If you do not require clustering support you can disable the default clustering implementation:

  1. Shutdown the server.
  2. Set the System Property com.redwood.scheduler.boot.cluster.type=Standalone.
  3. Start up the server.
  4. Create a new Registry Entry as the administrator - /configuration/boot/cluster/type with a value of Standalone.
  5. Shutdown the server.
  6. Remove the System Property com.redwood.scheduler.boot.cluster.type=Standalone.
  7. Start the server.

If you require clustering support:

  1. Shutdown the server.
  2. Set the System Property com.redwood.scheduler.boot.cluster.type=Standalone.
  3. Start up the server.
  4. Create a new Registry Entry as the administrator - /configuration/boot/cluster/<hostname>/<instance number>/<node number>/port with the value being the available port number.
  5. Where.
  6. hostname - is the name of the host - this will be the same as the host defined in your license.
  7. instance number - is the instance number of the node. This will be 0 for Redwood Platform, unless overwritten by the System property com.redwood.scheduler.cluster.rwm.InstanceId.
  8. node number - is the number of the cluster node on this server. By default this is mapped from the installation directory, correlating to the number at the end of the directory j2ee/cluster/server<N>.
  9. For example the default path will be /configuration/boot/cluster/tomcathost/0/1/port.
  10. Shutdown the server.
  11. Remove the System Property com.redwood.scheduler.boot.cluster.type=Standalone.
  12. Start the server - note the restart can take up to three minutes to start if the shutdown is not completed cleanly. This is due to the failover mechanisms in place.

onsiteTopic

← Troubleshooting Common Errors on Application ServersInspecting Log Files in Redwood Platform →
  • Address already in use.
    • Symptoms
    • Platform
    • Specific Error Message
    • Resolution
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